Got a question about your account, deposits, withdrawals or games? Browse the answers below. If something is still not clear, our support team is available around the clock.
Before diving into the FAQ, here is a quick overview of everything available to registered players on the platform.
Real-time tables with professional dealers running 24/7. Roulette, Baccarat, Blackjack and more are available the moment you log in to your 98k account.
Follow every match of the Pakistan Super League and international T20 cricket with live odds and in-play markets updated delivery by delivery.
Skill-based arcade shooting games with real PKR prizes. Multiple rooms available for different budgets, unlocked fully once your account is verified.
Daily Bingo sessions with varying ticket prices and prize pools. Jump into beginner rooms or go for the high-stakes tables — your choice entirely.
Deposit and withdraw in PKR using JazzCash, Easypaisa, Raast or standard bank transfer. No currency conversion, no hidden charges.
Our support team is available around the clock to help with account issues, payment queries and anything else you need. Response times are kept short.
Pakistan has one of the most enthusiastic online gaming communities in the region, and 98k has been built from the ground up to match what local players are actually looking for. Whether you are curious about how the platform works, unsure about which payment method to use, or just trying to understand the rules of a particular game, this page covers the most common questions in plain, straightforward English.
The first step is registration. You need a valid Pakistani mobile number to sign up — no complicated documentation is required to get your account up and running. Once registered, you can log in immediately and explore the platform. Your account dashboard gives you a full view of your balance, active offers, and the sections you visit most frequently.
If you already have an account but have not logged in for a while, everything will be right where you left it. Your balance, any stored preferences, and your game history are all preserved. Simply visit the Login page, enter your credentials, and you are back in.
One of the most common questions new players ask is about payment methods. At 98k, all transactions are handled in Pakistani Rupees, which means there is no currency conversion and no surprise charges eating into your balance. The supported channels include JazzCash, Easypaisa, Raast, standard bank transfers, debit and credit cards, and mobile wallets.
JazzCash and Easypaisa deposits are the most popular among Pakistani players because they are fast, familiar, and available on even basic smartphones. Raast is a solid option for direct bank-to-bank transfers without the fees that some older IBFT setups carry. If you are depositing for the first time, the Deposit page walks you through each method step by step.
When it comes to withdrawals, the same channels are available. Most requests are processed quickly, though it is worth noting that bank transfers can occasionally take a business day to clear depending on your bank. The Withdrawal page has full details on processing times and minimum amounts for each method.
Cricket is the heart of sports betting in Pakistan, and 98k takes that seriously. During Pakistan Super League season, the Sports section runs around the clock with pre-match and live in-play markets covering every PSL fixture. T20 internationals involving the Pakistan national side are also fully covered, as are major domestic tournaments.
Beyond Cricket, the platform offers Football markets across international competitions and local leagues, as well as Esports betting for players who follow competitive gaming. Live odds are updated in real time during matches so you always have the latest information when placing your bet.
The Live Casino at 98k is exactly what it sounds like — real human dealers running real physical games streamed directly to your screen. There are no software-generated outcomes here. When the Roulette wheel spins, you are watching an actual wheel. When cards are dealt in Baccarat or Blackjack, they come from a real shoe held by a real dealer. This transparency is one of the main reasons Live Casino has become so popular with Pakistani players who want a genuine casino atmosphere without travelling anywhere.
Fish Games offer a different kind of entertainment — part arcade, part strategy. You spend PKR to fire shots at fish moving across the screen, with each creature carrying a multiplier value. Landing bigger fish means bigger prizes. The skill element keeps things interesting because your aim and timing genuinely affect the outcome.
Bingo at 98k runs in multiple rooms simultaneously, so there is always a game available regardless of what time you log in. Ticket prices vary across rooms, making it accessible for players at every budget level. Prize pools are displayed clearly before you buy in so you always know exactly what you are playing for.
98k is committed to making sure that gaming remains a positive experience for everyone. Before you start any session, it is a good idea to decide on a budget and stick to it regardless of how the session goes. Using your phone's built-in screen time or app timer features is an easy way to keep track of how long you have been playing. Gaming should never feel like an obligation or a source of financial stress — if it does, step away and take a break. The platform is designed for adults aged 18 and above only. For more detailed guidance, visit the Responsible Gaming page.